Free shipping across the US
Every order ships free to any address in the United States.
Production time
Every piece is made by hand after you order. Custom portraits are made after you approve your digital sketch. Most portraits arrive 3 to 4 weeks after sketch approval. Larger sizes and family portraits can take a little longer.
Delivery
Pieces are packed by hand in protective packaging and shipped with tracking. You will receive a tracking number by email as soon as your order ships.
Gifts and holidays
Ordering for a special date? Order early and tell us your date in the notes. We will do everything we can to get it there in time.
Damaged on arrival
If your piece arrives damaged, contact us within 7 days with photos and we will make it right. See our Refund Policy for details.